How far in advanced are you booked?
It is best to call us several weeks ahead of your piano service needs.
What regions do you service?
We have valued customers in all areas, but most of our visits are downtown, in the East End or the South Hills of Pittsburgh. We encourage you to call us to find out if we service your location.
Do you offer Concert and Artist services?
We have been providing Concert and Artist services since 1997. Today, I carry the experience of thousands of performances and recording sessions into every piano I service. Being able to work with the world's best artists has enabled me to develop versatile piano preparation skills.
What forms of payment do you take?
We accept only cash and checks.
Do you tune aurally?
Yes. I do own, and on occasion will use, an electronic tuning device, but I always do my best work when tuning by ear.
Can you appraise my piano/What is my piano worth?
I am not a licensed appraiser, nor do we offer any tax services.
We do perform evaluations of the condition of pianos for the purpose of assisting piano sellers/buyers or when quoting restorative work.
Did you go to go to school to become a technician?
I did. I graduated from the Shenandoah Conservatory of Music in 1990 and became a Registered Piano Technician in 1994. Since then, I have been to both Steinway New York and Yamaha in California for focused factory training. All of the best technicians are still learning.
What is an RPT?
The Piano Technicians Guild is an international organization that examines and registers piano technicians using a variety of competency tests.
A Registered Piano Technician (RPT) has demonstrated their skills by passing all stages of the testing process.
For more information, please visit www.ptg.org
What is the difference between reconditioning and rebuilding?
Reconditioning is a process whereby all components of the piano are evaluated for age and wear related issues. If existing parts are found to be able to meet specification through the reconditioning process, they are returned to the piano and given a thorough regulation. The savings to the customer by avoiding the cost of new parts can be thousands of dollars.
Rebuilding is a more comprehensive process. The parts of the piano that can no longer perform are discarded and replaced with new parts. Depending upon the project, we make both genuine manufacturer and quality aftermarket products available.
Do you play the piano?
Yes. I love the sound of a piano, and I have studied a variety of styles through the years.